For example, we can assess your entire organisation’s strengths and weaknesses using the EFQM Excellence Model as the basis. We can do this by carrying out an organisation wide 'Catalyst Healthcheck' or work with your management team using the 'Catalyst Business Excellence Self Assessment Tool' (BEST) in a series of assessment workshops. We can also review your strategy in more detail and assist with the development of an effective balanced scorecard approach which is appropriate for your organisation.
At a more detailed level we can carry out a series of 'process healthchecks' to examine and quantify the opportunities for improvement in your operational activities. We find that most organisations are operating at a fraction of their true potential, with high levels of non-value adding activities and with huge potential for increasing customer satisfaction and loyalty.
Catalyst’s wide ranging experience means we can tackle a specific problem in a particular area, or assess your organisation as a whole.
Improve
In our experience many organisations struggle with making self-assessment outcomes turn into tangible benefits. Development plans all too frequently fail to get implemented successfully. Catalyst will ensure that the execution of performance improvement is achieved with measurable gains achieved. Our mission is to ‘enable results’ and we do this through the acceleration of positive change.
We will work with you to improve the efficiency & effectiveness of your business processes focusing on areas to bring gains as early as possible. Depending on your organisation’s requirements we can start by the application of basic problem solving and process improvement techniques, training your people in the simpler tools, and helping you choose the right set of improvement projects to get started. As the benefits are realised and you become more self–sufficient we can guide you into more advanced improvement techniques such as Lean Six Sigma and Lean Engineering.
We provide a combination of hard and soft tools to make change happen effectively. In our experience a combination of these is needed to create a high performing organisation.
We will help you improve your performance through the application of the most appropriate methods tailored for your particular organisation’s size, sector and specific requirements
Having made the gains, you won’t want to let your performance slip once the benefits have been realised. We know that some organisations can become complacent, for example after winning a prestigious business award. We can continue to work with you as your 'Catalyst Conscience' keeping your thinking fresh, asking the right questions, and giving you new ideas and help in maintaining your lead. We can also help you move up the scale into the use of more advanced tools and methods to reach higher levels of effectiveness and efficiency.
Our Lean Six Sigma service will take you from picking low hanging fruit (the early wins) in the early days to advanced Design for Lean Six Sigma techniques including IT applications and Quality Function Deployment. We will help you maintain your lead, ensuring that you have the most appropriate performance measurement and control systems in place.
|