"The practice of being humble enough to admit that someone is better at something, and being wise enough to try to learn how to match and even surpass them at it".
American Productivity and Quality Center
No organisation has a monopoly on good ideas. To be successful in an increasingly competitive world, it is essential to know how you compare against your competitors and seek out new approaches from best-in-class organisations.
Catalyst's consultancy services can help your organisation unlock the potential benefits of benchmarking and develop actions to better understand and improve business performance by:
- increasing understanding of the principles and practices of both process and performance (or competitive) benchmarking
- helping your people to get started in implementing benchmarking
- facilitating the developments of a benchmarking strategy and process tailored to your individual requirements
- identifying suitable benchmarking partners and providing appropriate business introductions
- assisting in the design and development of benchmarking questionnaires
- approaching your competitors confidentially to facilitate the collection and analysis of process performance comparisons across an industry sector
- facilitating or undertaking the analysis and reporting of benchmarking data, particularly when it is necessary to withhold the identity of data sources for reasons of confidentiality
- project managing benchmarking projects on your behalf
- training and supporting your people to become proficient in benchmarking
Our experience includes project managing a major global benchmarking survey for a leading multinational IT manufacturer.