"Clear, approachable trainer who invited questions. The exercises helped the understanding and learning. Comprehensive, easy to reference materials".
John Drake, Change Management programme run by Barbara Bird

"Jim clearly demonstrated his technical capability of both the DMAIC approach and Minitab. He was very aware of our different backgrounds and levels of understanding and adapted the training and example accordingly. Similarly, he was very patient throughout and was prepared to repeat both straightforward and complex items several times. Credit ambassador for both the Catalyst approach and for the benefits of Six Sigma".
A Lewitzky, Black Belt Advanced Tools programme led by Jim Stephenson

"Jim is a lively and entertaining trainer with an innate ability to make complex statistical methodology transparent for the layman. The practical exercises were of particular benefit in embedding abstract theory. I was recommended to the programme by a friend, you have lived up to the high expectations!"
Trish Ferguson, Advanced Black Belt Tools programme led by Jim Stephenson