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Martin is an expert in Quality and Change Management and has worked in the field for 17 years. Prior to joining Catalyst in 2000, he was Head of Quality at British Telecom with responsibility for Quality and Business Excellence across the group of 130,000 people where he successfully lead several BT Divisions to Quality Award Winning level. In his earlier career he held senior management roles in communications systems, software and systems development. Martin studied Electronic engineering at the University of Liverpool and also has a Postgraduate Diploma in Management. He is a member of the Institution of Electrical Engineers. |
 | Martin is also a member of LRQA’s General Technical Committee, a Trustee of Lloyd's Register and a past member of the British Quality Foundation’s Executive Committee.
Martin is very experienced in Process Management, the EFQM model and is a Lean Six Sigma trainer and coach. He has trained over 1000 people in Lean Six Sigma techniques and has worked in: Sweden, Denmark, Ireland, Finland, Russia, France, US, Italy, Belgium, Holland, Germany and UK.
Martin is a regular conference speaker on Quality and Business Excellence, for example focusing on the ‘future of Quality’ at the World Quality Congress, building on the EFQM Excellence Model, ISO 9001:2000 and advances in Lean Six Sigma.
Recent experience includes
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Lean Six Sigma Training across Europe for Sun Microsystems.
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Lean Six Sigma Training and coaching for a leading US Investment Bank
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Lean Six Sigma Training and coaching for an Electronic Components Distributor
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Developing an organisation wide process management system for a UK Public Service company undergoing transfer to the private sector.
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Assisting an International Airport with its application for the European Quality Award.
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Designing and delivering a Masterclass on the Excellence Model for a US client.
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Training award assessors on behalf of the EFQM and British Quality Foundation.
- Designing and delivering a series of workshops on behalf of the EFQM on Assessing and Improving Organsiational Processes
- Developing a change management programme using a variety of organisational assessment and improvement techniques in the UK NHS.
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